Company description

We are Ströer! We are a leading German media company, leveraging the strengths of our out-of-home advertising business, supported by our complementary business areas of Digital & Dialogue Media and DaaS & E-Commerce. With our "OOH plus" strategy, we get more out of every communication concept and create solutions for efficient consumer engagement in digital and public spaces. Join us and let's work together to achieve more with every medium and grow with every challenge.

• 11,000+ bright minds with a drive to create
• 100+ locations with real reach
• #1 Out-of-Home provider in Germany
• Top digital marketers in Germany
• €2.07 billion in revenue in the 2025 financial year

We are looking for an IT Support Specialist (m/f/d) to join our team in Berlin as soon as possible.

Job description

• As part of the IT helpdesk, you are the face of IT and take care of the concerns of our users.
• You will independently handle IT incidents and service requests, ensuring fast and sustainable solutions.
• Together with the team, you will be responsible for IT end-user support, both remotely and on-site at our locations.
• You will support our users in a modern Microsoft, Apple, and Google environment.
• Working closely with the IT departments, you will ensure the effective processing and further development of our support processes.
• You identify optimization potential in day-to-day operations and actively contribute to the improvement of processes, services, and documentation.

Qualifications

• You have completed vocational training as an IT specialist or possess a comparable IT qualification and bring several years of experience in German and English-speaking IT support as well as in a service desk environment.
• You possess in-depth knowledge of the Microsoft environment, especially with M365, Entra ID/Azure and Windows.
• You are familiar with Apple/macOS workstations and can reliably support users in different system landscapes.
• Ideally, you have experience managing and assigning permissions, for example in the SAP environment, as well as with Google Workspace or other cloud-based collaboration solutions.
• You are proficient in using ticketing systems and IT service management processes, analyze technical problems in a structured manner, and work in a solution-oriented way.
• You actively participate in the optimization of processes and services.
• 
  

Company description

We are Ströer! We are a leading German media company, leveraging the strengths of our out-of-home advertising business, supported by our complementary business areas of Digital & Dialogue Media and DaaS & E-Commerce. With our "OOH plus" strategy, we get more out of every communication concept and create solutions for efficient consumer engagement in digital and public spaces. Join us and let's work together to achieve more with every medium and grow with every challenge.

• 11,000+ bright minds with a drive to create
• 100+ locations with real reach
• #1 Out-of-Home provider in Germany
• Top digital marketers in Germany
• €2.07 billion in revenue in the 2025 financial year

We are looking for an IT Support Specialist (m/f/d) to join our team in Berlin as soon as possible.

Job description

• As part of the IT helpdesk, you are the face of IT and take care of the concerns of our users.
• You will independently handle IT incidents and service requests, ensuring fast and sustainable solutions.
• Together with the team, you will be responsible for IT end-user support, both remotely and on-site at our locations.
• You will support our users in a modern Microsoft, Apple, and Google environment.
• Working closely with the IT departments, you will ensure the effective processing and further development of our support processes.
• You identify optimization potential in day-to-day operations and actively contribute to the improvement of processes, services, and documentation.

Qualifications

• You have completed vocational training as an IT specialist or possess a comparable IT qualification and bring several years of experience in German and English-speaking IT support as well as in a service desk environment.
• You possess in-depth knowledge of the Microsoft environment, especially with M365, Entra ID/Azure and Windows.
• You are familiar with Apple/macOS workstations and can reliably support users in different system landscapes.
• Ideally, you have experience managing and assigning permissions, for example in the SAP environment, as well as with Google Workspace or other cloud-based collaboration solutions.
• You are proficient in using ticketing systems and IT service management processes, analyze technical problems in a structured manner, and work in a solution-oriented way.
• You actively participate in the optimization of processes and services.
•