IT Support & Systems Administrator

Salary: $75,000 – $85,000 plus Superannuation

Company: One-Six-One Pty Ltd

Location: Prahran, VIC 3181

Job Type: Full-time, Permanent Position

About One-Six-One

One-Six-One is one of Melbourne's premier nightlife and entertainment venues, located in the heart of Prahran. As our business continues to grow, technology has become a critical component of our operations, supporting point-of-sale systems, payment platforms, venue security, customer management, business reporting, digital marketing, and day-to-day administration.

To support our continued growth and digital transformation initiatives, One-Six-One is establishing an internal Information Technology function to oversee and manage the venue's technology infrastructure, cybersecurity, business systems, and digital operations.

We are seeking a motivated and technically capable IT Support & Systems Administrator to lead and manage the venue's internal ICT operations and support the development of our growing technology environment.

This is a unique opportunity to establish and manage the internal IT function of a leading hospitality business while driving innovation, security, and operational efficiency.

Key Responsibilities

IT Infrastructure & Systems Administration

• Install, configure, maintain, and support computer systems, servers, and network infrastructure.
• Administer Microsoft Windows environments, Microsoft 365, Active Directory, DNS, DHCP, and cloud-based services.
• Manage user accounts, permissions, password administration, and onboarding/offboarding processes.
• Maintain IT asset registers and technology documentation.

Hospitality Technology Support

• Administer and support POS systems, EFTPOS terminals, printers, tablets, and mobile devices.
• Support booking systems, reservation systems, and business management applications.
• Maintain venue audiovisual systems and digital displays.
• Coordinate with third-party vendors and service providers regarding technology systems and upgrades.

Network Administration

• Monitor and maintain wired and wireless network infrastructure.
• Support routers, switches, VPN connectivity, internet services, and network security configurations.
• Troubleshoot hardware, software, and connectivity issues to minimise business downtime.
• Cybersecurity & Compliance