IT Support & Systems Specialist at Ares Technology Consultants, LLC

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Hardware Installation, Software Configuration, Networking, Active Directory, Cloud Platforms, Troubleshooting, Customer Service, System Performance Monitoring, Documentation, Collaboration, Microsoft 365, Google Workspace, Cybersecurity Best Practices, Help Desk Support

Industry

technology;Information and Internet

Description

About the role Join our team as an IT Support & Systems Specialist—a dynamic role where you’ll work across multiple technologies and make an immediate impact. This position is perfect for someone early in their IT career who wants hands-on experience with hardware, software, networking, and cloud systems. You’ll troubleshoot issues, support end users, and contribute to projects that keep our business running smoothly. If you’re looking for variety, growth, and the chance to learn cutting-edge tools, this is the role for you. Why You’ll Love This Role Exposure to a wide range of technologies and systems. Opportunities for career growth and skill development. Collaborative team environment with real impact on business operations. Competitive pay and benefits package. What you'll do Providing technical support for desktops, laptops, mobile devices, and peripherals. Installing, configuring, and maintaining hardware and software systems. Managing user accounts and permissions in Active Directory and cloud platforms. Troubleshooting network connectivity issues and assisting with basic network administration. Supporting cloud-based applications (Microsoft 365, Google Workspace) and SaaS tools. Monitoring system performance and applying updates and patches. Documenting processes and maintaining IT asset inventory. Collaborating on IT projects and system upgrades. Responding to help desk tickets promptly and delivering excellent customer service. Qualifications Education: Associate’s or Bachelor’s degree in IT or related field (or equivalent experience). Experience: 1–3 years in IT support or a similar role. Technical Skills: Windows and macOS environments Basic networking (TCP/IP, DNS, DHCP) Active Directory and Office 365 administration Familiarity with cybersecurity best practices Preferred Certifications: CompTIA A+, Network+, or similar. Soft Skills: Strong problem-solving, communication, and customer service mindset.

Responsibilities

Provide technical support for various devices and systems while troubleshooting issues and assisting end users. Collaborate on IT projects and maintain documentation to ensure smooth business operations.