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IT Support at Tamkeen Technologies

Jeddah, Makkah Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Assistance, Internet Coverage Evaluation, SIM Card Installation, 5G Router Configuration, Access Point Configuration, Training, Technical Issue Resolution, IT Support Services, Wi-Fi Coverage Guarantee, Issue Escalation, IT Equipment Disassembly, Relocation Assistance

Industry

IT Services and IT Consulting

Description

Provide technical assistance for laptops and handheld devices. Evaluate internet coverage in the Ticketing area and ensure consistent performance. Install SIM cards into Handheld devices and 5G routers. Configure access points in the ticketing booths. Train the operational team on the use of handheld devices. Resolve technical issues with end users' handheld devices and mobile applications. Deliver IT support services at specified sites. Guarantee adequate Wi-Fi coverage in parking zones. Escalate any unidentified issues to the relevant service providers for resolution. Disassemble IT equipment and assist in relocating it to the designated area. Experience in Technical support field is required. Start working date (23-Nov-2025 till 30-Nov-2025).

Responsibilities

Provide technical assistance for laptops and handheld devices while ensuring consistent internet performance in the Ticketing area. Train the operational team and resolve technical issues with handheld devices and mobile applications.