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IT Support Team Leader at Southern Lights
England, Louisiana, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

17 Nov, 26

Salary

0.0

Posted On

19 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Telecommunications

Description
  • Lead and develop the internal IT support team.
  • Take ownership of the organisation's IT infrastructure, systems and services.
  • Ensure high levels of availability, performance and security across the IT estate.
  • Manage incidents, problems, changes and service improvements in line with ITIL best practice.
  • Oversee Microsoft 365, infrastructure, networking and security technologies.
  • Manage relationships with external suppliers and service providers.
  • Contribute to IT strategy, budgeting and future technology planning.
  • Support cyber security initiatives, compliance activities and ongoing accreditation programmes.
  • Maintain accurate technical documentation and asset management processes.
Responsibilities