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IT SUPPORT TECHNICIAN at A.C. Coy

Cecil Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Service Desk, Operations Support, Windows 10, Windows 11, Active Directory, Ticketing System, Installation, Decommissioning, Documentation, Network, Routers, Servers, Fiber, Copper, Problem Resolution, Production Changes, System Turnovers

Industry

Information Technology & Services

Description

Overview Location: Onsite in Bridgeville, PA (Tuesday - Saturday 11pm - 7am) Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5-10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years

Responsibilities

The IT Support Technician will provide 24X7X365 on-site support, ensuring all hardware/software problems and infrastructure issues are logged and addressed. Responsibilities include performing equipment and network installations and decommissions, as well as handling production changes and system turnovers.