JOB SUMMARY:

Our client in Warsaw, IN is looking for an IT Support Technician. This is a contract position.
The IT Support Technician – Plant plays a vital role in maintaining and supporting the IT infrastructure of our Warsaw automotive manufacturing plant. This hands-on position is responsible for supporting production-critical systems, maintaining plant-floor hardware, ensuring network reliability, and collaborating with central IT teams. The role demands a mix of technical expertise, responsiveness, and proactive maintenance to ensure smooth plant operations.

• Provide on-site IT support for hardware, software, network connectivity, and production-critical systems (e.g., MES, SCADA, HMIs).
• Troubleshoot and maintain PCs, label printers, scanners, and plant-floor network devices.
• Image, configure, deploy, and maintain end-user equipment and peripherals.
• Support onboarding/offboarding, account setup, equipment retrieval, and user training.
• Perform software installations, updates, preventive maintenance, and documentation.
• Ensure compliance with cybersecurity and corporate IT policies.
• Escalate complex technical issues and collaborate with central IT and engineering teams.
• Serve as a walk-up support resource and contribute to asset inventory accuracy.
• Work in a manufacturing environment with physical demands (lifting up to 50 lbs) and flexible schedule requirements, including overtime and on-call support.