Start Date
Immediate
Expiry Date
09 Nov, 25
Salary
30000.0
Posted On
09 Aug, 25
Experience
1 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Information Technology/IT
ABOUT US
At Fox Information Technology Ltd, we’re passionate about delivering reliable, forward-thinking IT solutions to our clients. As we continue to grow, we’re looking for a proactive and customer-focused IT Support Technician to join our team and help us maintain our reputation for excellence.
How To Apply:
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THE ROLE
As an IT Support Technician, you’ll be the first point of contact for technical support queries, ensuring smooth day-to-day operations for our clients and internal systems. You’ll troubleshoot hardware and software issues, provide remote and on-site support, and contribute to ongoing IT projects.
KEY RESPONSIBILITIES
· Provide 1st and 2nd line technical support to end users
· Diagnose and resolve hardware, software, and network issues
· Install, configure, and maintain IT equipment and systems
· Maintain accurate documentation of support requests and resolutions
· Assist with IT infrastructure upgrades and deployments
· Ensure security and data protection protocols are followed
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