Job Title: IT Support Technician II
Department: Information Technology
Location: Platteville, CO
Reports To: Regional IT Manager
Job Type: Full-time, onsite
Travel: Occasional local travel between farm sites
Compensation: $60,000 - $75,000/yr
Job Summary
The IT Support Technician II (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users under minimal supervision. This role is crucial in ensuring the company’s technology infrastructure runs smoothly, supporting overall business operations and productivity.

REQUIRED QUALIFICATIONS

• Associate’s degree in Information Technology, Computer Science, or related field or equivalent experience
• 1-3+ years of relevant experience
• Proficiency in computer hardware, software, and networking systems
• Excellent problem-solving and analytical skills
• Excellent communication and customer service abilities
• Knowledge of IT security best practices

PREFERRED QUALIFICATIONS

• Bachelors Degree in Information Technology, Computer Science, or related field
• Experience in agricultural or egg industry-specific software
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP)
• Familiarity with mobile device management and VoIP systems

ABOUT US:

Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.
As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.

Benefits:

• Regular performance reviews
• Health insurance
• Dental insurance
• Vision insurance
• HSA with company match
• Paid time Off
• Paid Holidays
• 401K with company match
• Tuition Reimbursement
• Employee Assistance Program

DISCLOSURE

This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an ‘at-will’ basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.

Please refer the Job description for details