IT Support Technician at LulaBet

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Technical Support, Hardware, Software, Network Issues, Installation, Configuration, Maintenance, Monitoring, User Access, System Security, Backup Processes, A+ Certification, N+ Certification, Networking, Audio-Visual Equipment

Industry

Gambling Facilities and Casinos

Description

Company Description Are you an energetic problem solver with a passion for technology? We have an exciting opportunity for you to join our team as an IT Administrator and play a key role in ensuring seamless operations in our IT environment. Job Description Key Responsibilities: Resolve IT and AV incidents promptly, demonstrating dynamic problem-solving skills to minimize disruptions. Address user support requests with enthusiasm, tackling hardware, software, and network issues head-on. Install, configure, and maintain technology assets with energy and precision, in line with company policies. Proactively monitor production systems to ensure optimal performance, showcasing your dynamic approach to problem-solving. Implement new deployments and changes with vigor, following approved procedures to drive innovation. Maintain user access to business applications with enthusiasm, while ensuring robust system security measures are in place. Complete thorough shift handovers with energy and attention to detail, ensuring seamless continuity of operations. Monitor and manage backup processes with vigor, safeguarding data integrity at all times. Qualifications 1 year of experience in technical IT support, demonstrating a dynamic and energetic approach to problem-solving. A+, N+ certifications preferred, showcasing your commitment to excellence. Networking and audio-visual equipment experience advantageous, highlighting your versatility and adaptability. Strong problem-solving skills and resourcefulness, coupled with a dynamic and energetic attitude. Additional Information Join us and be part of a team dedicated to delivering exceptional online gaming experiences while upholding industry standards and regulations. Apply now and embark on an exciting journey with us as an IT Administrator – where dynamic problem solvers thrive! This is an in-office role in Cape Town.

Responsibilities

The IT Support Technician will resolve IT and AV incidents promptly and address user support requests with enthusiasm. They will also install, configure, and maintain technology assets while proactively monitoring production systems for optimal performance.