IT Support Technician role available with a busy IT company based in County Monaghan.
SK9 are seeking a skilled and motivated IT Support Technician to join a professional and friendly team based on-site in their offices in County Monaghan. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing top-notch customer service. Driving license essential for travel as and when required.

QUALIFICATIONS AND SKILLS:

• 4+ years of experience in IT support or a similar role.
• Strong knowledge of Windows desktop and server operating systems.
• Knowledge of Microsoft 365 Administration, Azure.
• Experience with network troubleshooting and configuration of Routers, Firewalls, VPNs, DNS & Wifi
• Experience with Microsoft Exchange servers and email troubleshooting also very beneficial.
  It’s a professional team with a strong reputation for high quality IT support across the Monghan, Cavan, Louth, Meath areas.
  If you’d like to be considered, get in touch asap to find out more!
  Job Type: Full-time
  Pay: €40,000.00-€45,000.00 per year

Benefits:

• Company events
• On-site parking
• Wellness program
• Work from home

Schedule:

• Monday to Friday

Work Location: In person
Reference ID: DMN1845/MONI

• Provide support to clients via phone, email, and remote access.
• Provide onsite support to customers.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and networks.
• Monitor and maintain IT infrastructure to ensure optimal performance.
• Assist with the deployment and management of cloud services.
• Document and track support requests and resolutions using our ticketing system.
• Collaborate with other team members to deliver comprehensive IT solutions.
• Stay up-to-date with the latest technology trends and best practices.