It Support Technician at Teksystems Global Services LLC

Southfield, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

21.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows 10, Support, Av, Active Directory, Customer Service, Hardware, Technical Support, Desktop, Troubleshooting, Windows, Imaging, Active Directory Administration, Domain Troubleshooting, Networking Concepts

Industry

IT Services and IT Consulting

Description

Description Looking to bring on an IT Support technician to support the corporate headquarters in Southfield, MI. This person would be the sole IT resource on site for the team and will be supported by the rest of their support group that sits around the US at their plant locations. They have roughly 50-100 employees that sit on site regularly at HQ and the support necessary is mostly level one type issues surrounding Active Directory, password resets, helping troubleshoot applications, and general IT support of the users. The environment is primarily Windows with the lone exception being the CEO who uses a Mac book, but Mac experience is just a nice to have. They will also need to have experience troubleshooting conference room equipment like audio/visual, and ensuring Teams conferencing works in the conference rooms being used. The bigger ask within this role is needing a candidate that is ready to learn & grow their skills beyond the general support field. The IT support workload is realistically going to be about 20-25 hours of work per week, but they would like to supplement those responsibilities with spending time on process improvement at the local facility as well as upskilling thru collaboration with other IT members more focused in the network environment. In a perfect world they would love to train this person into more of an Administrator that can handle the day to day support tasks for Grede at HQ, but then also jump in and help with more advanced issues and any issues that can be resolved remotely to relieve ticket loads for the various plant environments. The areas of upskilling would include: Active Directory administration, Domain troubleshooting, and general networking concepts. Top Skills Windows 10, Support, AV, Active directory, Customer service, Hardware, Technical support, Desktop, Troubleshooting, Windows, Imaging Job Type & Location This is a Contract to Hire position based out of Southfield, MI. Pay and Benefits The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Southfield,MI. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

This role involves being the sole IT resource supporting approximately 50-100 employees at the corporate headquarters, primarily handling level one issues like Active Directory, password resets, and application troubleshooting. The position also requires supplementing support work with process improvement and upskilling in areas like network administration.