As our IT Support Technician you will be providing Technical support for our internal employees as well as IT project support. We are looking for someone who is keen to join a growing business where the customer is at the centre of our focus.
Password resets
Handling 1st & 2nd line IT support queries of internal and remote staff
Assist the team with 3rd line customer support escalations
Day to day IT maintenance
Setting up new users (hardware/software/telephony)
Microsoft Office 365 administration
Assisting with internal technical projects
Pro-actively keep up to date with the latest industry practice and products
Maintain and contribute to a collaborative team environment, communicating professionally and respectfully amongst colleagues