IT Support Technician

at  The Emirates Group

Job Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Join our Technology Operations team, where you will play a pivotal role in our IT landscape, ensuring smooth operations and outstanding support for critical business functions globally. The team focuses on duty management, service support, infrastructure operations, change enablement, observability, and IT asset management.
As an IT Support Technician , you will restore normal IT service operations within agreed service levels and business priorities and minimize the adverse impact on business operations for Emirates Group and External Clients.

KNOWLEDGE/SKILLS:

• Completed course or equivalent of MCP Certification.
• UAE driving license.
• Experience in installation and cabling of LAN/WAN related network.
• 2 years of experience within a Service Desk and being able to react quickly, logically, effectively under pressure.
• Knowledge of tools such as cable tester, crimping tools, multi meter. Knowledge of all geographical areas in all Emirates in U.A.E, the Job holder needs to/may visit the sites in all the Emirates.
• Working knowledge of using PCs and office tools, such as MS word and Email.
• Professional Skills in user support.
  Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section

QUALIFICATIONS & EXPERIENCE: TO BE CONSIDERED FOR THE ROLE, YOU MUST MEET THE BELOW REQUIREMENTS:

• Vocational or Diploma (12+2 or equivalent), and 3+ years of overall work experience in Information Technology/Hardware