IT Support Technician at Torque IT Pty Ltd
Australia, Umm Salal Mohammed, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Nov, 26

Salary

0.0

Posted On

04 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Services

Description

Are you someone who enjoys taking on new challenges, continuously learning, and working for a company that values both personal and professional growth? 

We’re Torque IT, a well-established IT services provider based in South Perth, and we’re looking to expand our team as we continue to experience steady growth. With over 50 years of combined experience, we deliver tailored and reliable IT services to businesses across Australia.

Why Work with Us?

At Torque IT, we believe in creating an environment where people can thrive. We focus on collaboration, accountability, and autonomy, encouraging each team member to contribute to shared goals while managing their responsibilities with independence. With clients across a wide range of industries—housing, building management, environment, unions, and accounting—we offer a variety of challenges and opportunities for growth.

Here’s what we offer:

  • Exposure to the latest technologies
  • Continuous training and skill development
  • A supportive, inclusive, and growth-oriented work environment
  • Competitive salary packages, including a phone, laptop, and super


Our Services

As a Premier IT Services Provider, Torque IT delivers a comprehensive range of business IT solutions, including:

  1. Business IT Services
    • Help desk and technical support
    • IT infrastructure management (servers, storage, networks, cloud)
    • Cybersecurity services (threat monitoring, MFA implementation, security audits)
    • Cloud services (migration, backups, disaster recovery)
    • Managed IT services (full IT outsourcing, proactive monitoring)
  1. Building Networks
    • Design, build, and support for smart building networks (tenant connectivity, security systems, compliance support)
  1. Systems Development
    • Custom app development (PowerApps), workflow automation, and system integration
    • Data management and business intelligence solutions


Your Role

As part of our team, you will:

  • Provide support to clients, handling issues related to Microsoft 365, Entra, Windows Servers, Azure, networking, and more
  • Participate in project work, collaborating with our IT engineers and account managers
  • Assist in building custom solutions and managing virtual environments for clients
  • Ensure proactive monitoring of client systems to identify and address potential issues before they become critical


About You

We’re looking for individuals who:

  • Have great communication and consultative skills
  • Are driven by a desire to grow and excel in the IT industry
  • Bring a proactive approach to problem-solving
  • Have experience in IT support (Level 1 or 2), including Windows Server, Azure, and M365 environments
  • Enjoy working both independently and as part of a collaborative team
  • Are familiar with Microsoft Office Suite and have a strong technical foundation


Additional Requirements

  • Permanent residency in Australia
  • Ability to provide a police clearance
  • Availability for a full-time work Monday to Friday

Responsibilities

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