IT Support Trainee, August 2026 at the LEGO Group

Billund, Region of Southern Denmark, Denmark -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Installation, Troubleshooting, Guidance, Software Support, Office 365, Hardware Setup, Documentation, Knowledge Sharing, Social Skills, Adaptability, Ownership, Curiosity, Structured Approach, Technical Approach, English

Industry

Manufacturing

Description

Job Description IT Support elever Byg din fremtid som IT Support elev i LEGO Koncernen Build Your Future Hvis din fremtid var en LEGO®æske - hvad ville du så fylde i den? Kunne du tænke dig at løfte dine IT-kompetencer til et professionelt niveau, er du tryg ved at tale og skrive på engelsk, og vil du have ansvar for egne support-opgaver i en global virksomhed - så er IT-Support elevuddannelsen det rigtige for dig. Om uddannelsen Som vores nye IT Support elev bliver du en del af vores End-User Support team i Billund. Du kommer til at arbejde med mange spændende IT supportopgaver, fx installation af PC’er, fejlfinde og vejlede, yde softwaresupport til f.eks. Office 365, opsætning af forskellig hardware ude ved slutbrugeren, sikre dokumentation af arbejdsprocesser og deltage i vidensdelingsfora. Du vil opnå viden indenfor IT og deltage i projekter. Det lyder spændende - hvad kræver det? Du vil indgå i et 2-årigt forløb, hvor du får en unik mulighed for at starte din karriere i et internationalt miljø med solid oplæring og god indsigt i LEGO Koncernen. Det er vigtigt, at du er social, da du vil bruge en del tid sammen med slutbrugerne når du yder support. Du synes om en spændende og varieret arbejdsdag, og det er vigtigt, at du ikke bliver fanget i rutiner men kan agere hurtigt og skifte til en anden arbejdsopgave, når der opstår et problem. Desuden skal du: Være i gang med grundforløb 2 på Data og Kommunikationsuddannelsen Tale og skrive både dansk og engelsk Være i stand til at forstå brugernes problemer og ”oversætte” dem til IT-sprog Tage ejerskab og følge op på dine opgaver Være nysgerrig, struktureret og have en teknisk tilgang til dit arbejde This is our playground Vi vil skabe leg for mennesker verden over. Vi forbinder uddannelser med leg, kreativitet, nysgerrighed og innovation. Vi mener nemlig, at det skal være sjovt at uddanne sig. Vi har 100 elever og lærlinge, der sammen har et fantastisk fællesskab. Derfor vil du også opleve, at du bliver en del af et ungt og dynamisk miljø. En uddannelse med fremtidsmuligheder Med en uddannelse hos os bliver du en del af en global virksomhed med mange muligheder. Dette gælder også efter endt uddannelse, hvor du får rig mulighed for at specialisere eller videreuddanne dig. Med andre ord kan du, med en uddannelse ved LEGO Koncernen, få de fedeste fremtidsmuligheder. Er du klar på at fylde din æske - med drømme, ambitioner, ansvar, IT, innovation, leg, udvikling og meget mere? Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What’s in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, and having fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.

Responsibilities

The trainee will be part of the End-User Support team in Billund, handling various IT support tasks such as PC installation, troubleshooting, guidance, and software support for tools like Office 365. Responsibilities also include hardware setup for end-users, ensuring process documentation, and participating in knowledge sharing forums.