Start Date
Immediate
Expiry Date
13 Sep, 25
Salary
62000.0
Posted On
16 Jun, 25
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Exchange Server, Ssl, Hyper V, Controllers, Lenovo, Azure, Dell, Architecture, It, Cisco Meraki, Ldap, Virtual Desktop, Maintenance, Linux, Active Directory, Web Development, Apache, Windows Server
Industry
Information Technology/IT
As a rapidly growing organization, Situate is seeking a career-driven IT professional to join our team. This is an excellent opportunity for a dedicated professional with a strong background in IT Infrastructure (servers & network) & cyber security within a corporate environment.
The candidate must possess a working technical knowledge of networking, OS virtualization, hardware redundancy, automated application deployment and monitoring services within a Microsoft Windows domain environment.
For this position, you will be responsible for identifying and resolving complex issues related to all aspects of IT industry. Effective problem solving, initiative and drive is highly desired in this role. You will be required to work with third-party resources as well as serve as an escalation point to other team-members to resolve issues within service level targets and project deadlines.
The ideal candidate will have a minimum of 5 - 8 years’ working IT support experience (Local working experience preferred). As a highly collaborative individual, you are ready to execute successful projects, proposals, and infrastructure deployments, self-leading and managing the changing dynamics of projects and client expectations. You are a team-player with an appreciation for communicating within all levels of a company and open to constructive criticism within our team environment.
Job Duties and Responsibilities:
Technical Skill & Experience Requirements:
Other Requirements:
· Collaborative and motivated team player with strong ability to work independently and efficiently in a fast-paced team environment with multiple and sometimes changing deadlines.
· Strong adherence and promotion of internal and industry processes, protocols, and policies.
· Experienced with using ticketing systems to manage workflows.
· Highly responsive and communicative; promptly respond to support related emails, phone calls, and other electronic communications.
· Strong prioritization and multitasking in a high paced work environment.
· Self-motivated, detail-oriented and organized.
· Experienced with troubleshooting hardware and software issues involving a vast range of computing and communications technologies.
· Resourceful and able to use multiple methods for resolution such as AI, technical documentation, knowledge bases, forums, blogs, search engines, support sites, etc.
· Ability to resolve practical problems and manage changing variables in situations where only limited standardization exists.
· Excellent communication (oral and written), interpersonal, and presentation skills.
· Strong customer service.
· Strong Project planning & time management.
· Must have Driving License
Work location: In-person @ 910 7 Ave SW Calgary
ABOUT US:
Situate Business Solutions is a Calgary based IT service & consulting company. We help enterprises/organizations in IT solutions, hardware, software, security, data protection and trouble shooting.
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