We are looking for an experienced IT System Administrator / IT Support Specialist (m/f/d) to strengthen our team in Kriftel, Germany . In this position, you will be responsible for the administration, support, and continuous development of our modern Microsoft-based IT environment.

This position combines 1st and 2nd level IT support with system administration, user management, endpoint management, process optimization, documentation, and participation in IT projects and rollouts. You will support national and international users and work closely with internal IT teams.

The position is intended to be based at the Kriftel, Germany location.

Your tasks

• Administration and support of the Microsoft 365 environment
• Administration of Microsoft Entra ID (Azure AD) and user accounts
• Support for Exchange Online, Microsoft Teams, SharePoint and OneDrive
• Managing users, groups, and permissions
• Installation, configuration and support of Windows workstations and mobile devices
• Providing 1st and 2nd level support for national and international users
• Analysis, troubleshooting and sustainable solution of hardware and software problems
• IT support for employee onboarding and offboarding
• Further development and standardization of IT processes
• Creation and maintenance of structured documentation of systems, solutions and support processes.
• Participation in IT projects, system implementations and rollouts
• Continuous improvement of IT services, IT security and user experience

Your profile

• Completed vocational training, studies in the IT field or a comparable qualification
• Professional experience in system administration or IT support
• Good knowledge of the Microsoft environment , especially Microsoft 365 and Windows
• Experience with Microsoft Entra ID / Azure Active Directory, Exchange Online and Microsoft Teams
• Knowledge of Microsoft Intune / Endpoint Management is an advantage.
• Structured, independent and solution-oriented work style
• Strong service and customer orientation
• Enjoyment of direct user support
• Excellent communication skills and the ability to explain technical matters in an understandable way.
• Enjoyment of collaborating with colleagues in an international environment
• Excellent German skills, both spoken and written.
• Good English skills for communication in an international working environment

What we offer

• A varied IT position with a high degree of autonomy.
• A modern Microsoft 365 environment and exciting IT projects
• Collaboration with international teams and users
• Short decision-making processes and the opportunity to contribute one's own ideas
• Flexible working hours by arrangement
• Mobile working by arrangement and as far as possible for the position
• Working hours and leave regulations based on the collective agreement of the chemical industry

Salary: Up to €45,000.00 per year

Services:

• Occupational pension scheme
• company bicycle
• company mobile phone
• Flexible working hours
• Home office option
• Free drinks
• Free parking
• Additional vacation days

Work location: On-site

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