IT SYSTEM ANALYST (Salesforce, Frontend and Omnichannel Systems) at Raiffeisen
Budapest, Közép-Magyarország, Hungary -
Full Time


Start Date

Immediate

Expiry Date

08 May, 25

Salary

0.0

Posted On

09 Feb, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

WHY IS IT WORTH WORKING WITH US?

  • You’ll work both locally and in an international team at a leading bank
  • We provide Home Office (2 days / week)
  • You can choose from 16 types of Cafeteria benefits: SZÉP card, extra day off, commuting support, health insurance, tickets to cultural events and sports events,
  • We provide housing loan support, an employee account package
  • A modern working environment, dining rooms and cafes await you
  • As part of a well-being program, we pay attention to the physical and mental health of our colleagues
Responsibilities
  • Performing system analyst tasks in an agile team developing local Frontend and Omnichannel systems.
  • Act as a local single point of contact for Group Salesforce solution deliveries local: coordinate local IT integration activities, represent local needs, ensure stable IT operation of the implemented solution
  • Adhere to IT processes and documentation needs (specifications, manuals, SLA, DR plan, KPI controls)
  • Maintain regular contact with Business stakeholders, plan and provide IT service requests, align delivery and support activities with local PMO/other impacted IT Delivery Units, ensure regular review of the IT service with Raiffeisen Bank International service provider
  • Be actively involved in the end-to-end design, implementation, testing, and production transition of the required IT delivery tasks, coordinate small to medium-sized cross-functional teams (IT analysts, developers, architects, IT testers) in delivering the required IT solutions.
  • Plan and maintain required IT service support, ensure SLA covers business needs, participate in IT incident and problem management
  • Permanently monitor the IT service quality and drive improvements of the relevant IT processes
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