MYER IS A PLACE FOR FINDING LIFE-LONG FRIENDSHIPS, A SAFE SPACE WITH A BIG HEART. HERE, YOU’RE ENCOURAGED TO BE YOURSELF, SHARE YOUR IDEAS AND ARE ENTRUSTED TO DELIVER YOUR VERY BEST. SOME MIGHT EVEN SAY IT FEELS LIKE BEING “RIGHT AT HOME”.

MYER is looking for an WFM (Workforce Management) Systems Analyst who play a key role in the support, optimisation, and continuous improvement of Myer’s Workforce Management platform (UKG Pro). The role acts as a functional and technical bridge between the business and IT, supporting end users, ensuring effective vendor engagement, and driving continual improvement.

• Exciting new opportunity in our IT department
• Join our growing MYER team
• Flexible hybrid working model – mix of working in our Docklands Support Office and Work-From-Home

ABOUT THE ROLE:

• Provide Level 2 technical support to the user community for UKG Dimensions
• Coordinate and support business testing (UAT) for enhancements and defect fixes.
• Liaise with business stakeholders to define and prioritise enhancement requests.
• Manage and execute minor configuration changes in collaboration with vendors.
• Support governance of the WFM SaaS solution, ensuring alignment with Myer priorities
• Participate in CAB meetings and Major Incident Management (MIM) calls.Oversee deployment across environments (Test Pre-Prod
• Prod)
• Maintain documentation and ensure compliance with IT governance standards.
• Collaborate with the Myer integration team on data feeds to/from UKG.
• Track and report on open issues, enhancement backlogs, and system performance metrics.

MYER is looking for an WFM (Workforce Management) Systems Analyst who play a key role in the support, optimisation, and continuous improvement of Myer’s Workforce Management platform (UKG Pro). The role acts as a functional and technical bridge between the business and IT, supporting end users, ensuring effective vendor engagement, and driving continual improvement.

• Exciting new opportunity in our IT department
• Join our growing MYER team
• Flexible hybrid working model – mix of working in our Docklands Support Office and Work-From-Hom