IT SYSTEM ENGINEER
at
BAE Systems Strategic Aerospace Services WLL
DUBAI, Dubai, United Arab Emirates
-
Full Time
Start Date
Immediate
Expiry Date
20 Dec, 26
Salary
7000.0
Posted On
21 Sep, 26
Experience
6 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
Yes
Skills
Industry
Consumer Services
Description
Bachelor's degree in Computer Science or related field. Proven work experience as a Desktop Support Engineer.
Strong understanding of hardware, software and TCP/IP networking principles is required along with basic knowledge of IP telephony Strong customer service orientation, good written and oral communication skills in English, keen attention to details with strategic and holistic mindset, self motivated and directed.
Ability to work in a fast-paced and changing environment, manage user expectations and potential risks.
Customer-oriented attitude.
Excellent knowledge of computers (PC, Laptop and Mac) and peripherals.
Responsibilities
Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, projectors, video conference system support.
TResponsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network.
Deliver excellent level of technical resolutions related to Windows PC/Server, User account administration, i.e., account creation and management and password resets on Active Directory.
Email account administration, Recommend solutions, supervise and check that problems have been corrected and maintain records of work performed.
Manage the diagnoses and repair of hardware, and contact appropriate service vendors when necessary.
Responsible for tracking hardware and software inventory. Advanced troubleshooting of PC and user facing issues.
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