IT - SYSTEM INFRASTRUCTURE ENGINEER (STORAGE ENGINEER) at Micron Technology

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Storage, Backup, Root Cause Analysis, System Security, Performance Tuning, Automation, Vendor Collaboration, ServiceNow, Incident Management, Problem Management, Capacity Management, Business Continuity Planning, Disaster Recovery, Operational Documentation, Project Management, Technical Support

Industry

Semiconductor Manufacturing

Description

You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. A Normal day of work would mean: Supporting acquisition, installation, and administration of enterprise Data Storage & Backup environment. Solving, perform root cause analysis and identify data storage related problems Provisioning of data storage resources to servers and provide system security and access Providing data backup client installations & scheduling, backup policies setting, performance tuning, and fixing. Use management tools to analyze performance and identify bottlenecks or slowdowns and take appropriate action to resolve. Develop scripts to automate manual processes for operational improvement Planning, coordinating and upgrading components of the data storage as needed with software, hardware upgrades. Collaborating closely with vendors as needed in this process Provide engineering support for raised ServiceNow cases and drive closure within SLA. Upkeep service efficiency and end-user satisfaction levels through service SLA. Maintaining systems and update operational documentation to ensure that they are current. Provide regular and timely update of project status to the key business partners. Involving in projects to upkeep the computing environment to meet future demands. Participate in worldwide collaboration meetings to share on engineering efforts, technical challenges and breakthroughs Participate in 24/7 on-call rotation, major incidents and reviews (postmortems). Attend to level 2/3 user service requests and service restoration through ServiceNow (Incident Management) Work with vendors and team members to tackle issues related to the operations (Problem Management) Ensure assets are updated promptly in Asset Management system Ensure all changes to systems are recorded and accurately executed with approval (Organizational Change) Review the performance of systems and plan for lifecycle projects and future expansion (Capacity Management) Participate in Business Continuity Planning and DR strategy including detailing of DR procedures, and executing DR drills Maintain and review the DR documents on a periodic basis.

Responsibilities

The role involves supporting the acquisition, installation, and administration of enterprise data storage and backup environments. You will also be responsible for troubleshooting data storage issues and ensuring compliance with standards and regulations.