IT Systems Administrator (Anchorage, AK) at Doyon Limited

Anchorage, Alaska, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Server Administration, Virtualization, Cloud Infrastructure, Systems Health Monitoring, IT Project Execution, Identity Management, Access Controls, Patch Management, Disaster Recovery, Backup Systems, Vendor Coordination, Troubleshooting, Microsoft 365 Administration, Exchange Online, SharePoint, Entra ID

Industry

Oil and Gas

Description

Overview Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do. COMPREHENSIVE BENEFITS PACKAGE: Doyon, Limited offers a highly competitive benefits package that makes up a significant portion of an employee's total compensation. Eligible employees may participate in the following benefits (these details are for informational purposes only and are subject to any policy or plan changes): Time Off and Holidays 10 paid holidays each year Paid Time Off (PTO) Health Coverage Medical Insurance (Doyon pays part, and also helps with the employee's part) Dental & Vision Insurance (Premium paid by Doyon) Flexible Spending Accounts (FSA) for Health Care and Dependent Care Financial Security Basic Life insurance & Supplemental Life Insurance Short and Long-Term Disability coverage (Premium paid by Doyon) 401(k) Plan & Employer match Profit sharing Support Programs Employee Assistance Program Tuition Assistance Access to UAF eCampus with a 10% discount on tuition JOB SUMMARY: The Systems Administrator holds operational ownership of Doyon’s server, virtualization, and cloud infrastructure. This role is responsible for the implementation, operation, performance, and security of systems infrastructure across all departments and designated subsidiaries. The Systems Administrator serves as the primary technical operator for day‑to‑day systems health, leads the execution of IT projects, and ensures the reliability and continuity of the organization’s technology environment. This position requires a high degree of independent judgment, technical expertise, and accountability for maintaining infrastructure that supports the entire organization. **This position can be located in Fairbanks, AK, or Anchorage, AK** ***THIS POSITION IS NOT A REMOTE POSITION*** ESSENTIAL FUNCTIONS: Lead the planning and implementation of IT projects under the direction of the IT Infrastructure Manager. Architect, implement, configure, monitor, and maintain systems infrastructure to meet current and future organizational needs. Serve as the primary owner for server health, uptime, and performance across all operating systems including virtual servers and cloud environments. Install, configure, and lifecycle manage server equipment ensuring systems remain current and performing optimally. Own user account governance including identity management, access controls, and password policy enforcement. Proactively monitor and resolve system performance issues including capacity, storage, and database performance. Manage and enforce a disciplined patch and update program across all systems. Develop, maintain, and regularly test backup, disaster recovery, and failover systems to ensure business continuity. Maintain accurate documentation for all infrastructure configurations. Act as the primary escalation point for server and systems issues including after‑hours response. Coordinate with vendors for installation and support of infrastructure systems. Troubleshoot complex infrastructure and systems issues across the full technology stack, from enterprise server administration to end‑user support. Produce and maintain high‑quality technical support documentation and systems diagrams. Mentor and support junior IT staff while fostering an environment of continuous learning. Participate in on‑call rotation and perform other duties as assigned. Success in this role requires strong expertise in enterprise systems infrastructure including server platforms, virtualization technologies, cloud services, and identity management systems. The Systems Administrator must anticipate operational needs, provide clear technical insight, and implement reliable, secure, and scalable systems solutions that support business operations across the organization. This role requires a proactive approach to systems monitoring, maintenance, and lifecycle management, along with close collaboration with the IT Infrastructure Manager and broader IT team. Through effective administration and optimization of server, virtualization, and cloud environments, the Systems Administrator helps ensure systems meet performance, availability, and security objectives while supporting the overall stability and maturity of the organization’s technology infrastructure. DOYON LIMITED CORE COMPETENCIES: Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations. Corporate Values- Understand, embrace, and integrate Doyon corporate values into everyday duties and responsibilities. Customer, Client & Shareholder Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients. Safety and Security – Promotes a safe work environment for co-workers and customers. Teamwork – Resourceful team player who builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. JOB-SPECIFIC COMPETENCIES: Adaptability- Adapts to changing conditions and work assignments, sets priorities, and manages multiple assignments, and tasks. Analytical Skills- Visualizes, articulates, and solves a variety of problems and concepts and makes appropriate decisions based on available information. Attention to Detail- Ensures one's own and others’ work and information are complete and accurate. Communication Skills- Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others. Dependability- Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale. Independence- Works with minimal supervision. Planning and Organizing- Systematically develops plans, prioritizes, organizes, and manages resources to accomplish business goals within a specific time period. Problem-Solving- Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity, and risk. Project Management - Plans, organizes, and manages resources to bring about the successful completion of specific projects. Research Skills- Searches, finds, and evaluates information sources. Risk Management- Assesses and quantifies risks, then takes measures to eliminate, mitigate, monitor, and control them. Time Management- Manages time effectively when accomplishing tasks, projects, and goals. SUPERVISION: This position does not have supervisory responsibility. REQUIRED QUALIFICATIONS: Minimum five (5) years of hands‑on experience in systems administration including servers, virtualization, and cloud infrastructure. Strong knowledge of Microsoft 365 administration including Exchange Online, SharePoint, and Entra ID. Demonstrated experience with backup, disaster recovery, and failover systems. Working knowledge of network infrastructure, identity management, and security principles. Ability to work independently and manage competing priorities with minimal supervision. PREFERRED QUALIFICATIONS: Bachelor’s degree in information technology, or a related field Industry certifications such as Microsoft Azure Administrator (AZ-104), VMware Certified Professional (VCP), or CompTIA Server+ Experience administering infrastructure in a multi-entity organization Familiarity with compliance and data governance requirements WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities. There is a 40-hour on-site work week with on-call availability. Some travel may be required. PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions]. REASONABLE ACCOMMODATION: It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This job description is not an employment agreement or contract, implied or otherwise, other than an “at-will” relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Responsibilities

The Systems Administrator holds operational ownership of the organization's server, virtualization, and cloud infrastructure, being responsible for implementation, performance, and security across all departments. This role serves as the primary technical operator for daily systems health, leads IT project execution, and ensures the reliability and continuity of the technology environment.