IT Systems Administrator at CloudQuery

Tel-Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Administration, End-User Support, Security Compliance, Lifecycle Management, SaaS Operations, Google Workspace, macOS, Windows, Networking, Endpoint Security, Troubleshooting, Automation, Identity Management, Technical Support, User-Centric Approach, Service Mindset

Industry

Software Development

Description

The Role This role combines hands-on systems administration with end-user support ownership. You will oversee our corporate IT landscape, ensuring our team has the tools they need while maintaining the security controls and operational rigor required by a modern engineering organization. We are looking for someone who takes pride in delivering exceptional service to colleagues and enjoys the challenge of standardizing and securing a distributed corporate environment. What You'll Do Service-First Support: Serve as the primary point of contact for technical issues, troubleshooting hardware and software with a user-centric approach that prioritizes unblocking teammates quickly. Corporate Systems Administration: Manage and secure our core productivity suites and identity providers, ensuring proper configuration, access control, and reliability across the organization. Security & Compliance: Collaborate with the security team to maintain certifications (SOC2, ISO 27001) by enforcing policies, gathering evidence, and ensuring strict access controls and device compliance. Lifecycle Management: Own the technical execution of onboarding and offboarding (accounts, access, device provisioning/return) to ensure a smooth and secure employee experience. SaaS Operations: Administer and continuously improve corporate tools (e.g., Google Workspace, Slack, Linear, Zoom, MDM, endpoint security), focusing on automation and reducing manual toil. Operational Excellence: Maintain IT "runbooks," asset inventory, and internal knowledge bases to drive consistency and self-service. Experience: 3+ years of experience as a System Administrator in a modern SaaS or tech environment. Service Mindset: A genuine passion for helping people and providing high-quality, patient user support; you view Helpdesk duties as a core part of the role, not a distraction. Language: Fluent English (written and verbal) is required to support our distributed, international team. Google Workspace: Practical administration experience (user and service configuration, OUs, security settings, troubleshooting). OS Proficiency: Strong hands-on troubleshooting across macOS and Windows (hardware, OS, common productivity apps). Fundamentals: Solid understanding of networking and endpoint security hygiene (DNS, DHCP, VPN, MFA, least privilege). Advantages (Nice to Have) Security Frameworks: Previous experience assisting with security audits and maintaining compliance standards like SOC2 or ISO 27001. DevOps Toolkit: Familiarity with Infrastructure-as-Code (Terraform), CI/CD (GitHub Actions), or containerization (Docker/Kubernetes). Automation: Ability to write scripts (Bash, Python, Go) to automate onboarding workflows or system reporting. Advanced Identity/MDM: Experience with Okta (SSO/SAML) and device management (JumpCloud, Jamf, Kandji, Intune).

Responsibilities

The IT Systems Administrator will manage corporate IT systems and provide end-user support, ensuring that the team has the necessary tools while maintaining security and operational standards. Responsibilities include troubleshooting technical issues, managing productivity suites, and collaborating with the security team to uphold compliance.