DESCRIPTION

Are you passionate about technology and eager to kickstart your career in IT? Do you thrive in fast-paced environments, enjoy solving problems, and love helping people? We are looking for a dynamic and motivated Internal IT Systems Administrator to join our team—someone who is early in their IT career and ready to learn, grow, and make an impact.

ABOUT THE ROLE

As an Systems Administrator, you will play a vital role in supporting our internal teams by ensuring the stability, security, and smooth operation of our IT systems. This position is designed for someone who is just starting their IT journey—perhaps you’ve just completed your degree, or you’re looking for your first full-time position in the field. You’ll have the opportunity to work hands-on with cutting-edge technology and be mentored by experienced professionals invested in your success. This is a full-time, onsite position based at our New Brighton, MN office.

WHAT YOU’LL DO

• Assist with the maintenance, monitoring, and support of company IT infrastructure—including servers, networks, and endpoints.
• Respond to user requests and troubleshoot technical issues both in-person and remotely, ensuring excellent customer service.
• Participate in regular system backups, updates, and security checks to maintain system integrity.
• Help onboard and offboard employees by provisioning and deprovisioning user accounts and devices.
• Document technical processes, solutions, and user guides to support knowledge sharing within the team.
• Collaborate with senior IT staff and other departments to deliver successful IT projects and improvements.
• Stay up-to-date on the latest technologies and best practices in IT systems administration through training and self-study.
• Contribute ideas to optimize workflow and enhance the employee technology experience.

Who You Are

• Early in Your Career: You may be a recent graduate or have about a year of experience in a technical support, helpdesk, or IT systems-related role.
• Quick Learner: You pick up new tools and concepts quickly and enjoy the challenge of solving unfamiliar problems.
• Flexible and Adaptable: You embrace change and remain calm and resourceful when priorities shift or unexpected challenges arise.
• Customer Oriented: You communicate well, show empathy, and are always willing to go the extra mile to help others.
• Team Player: You collaborate effectively, are open to feedback, and value a positive and inclusive work environment.
• Motivated to Grow: You’re excited to learn, improve, and take the next step in your IT career.