JOB SUMMARY

We are seeking a highly motivated and technically skilled IT Systems Administrator who will also serve as the primary Help Desk point of contact. This hybrid role is responsible for managing and supporting our IT infrastructure, ensuring network and system reliability, while also providing first- and second-line support for employees.
The ideal candidate is organized, customer-oriented, and comfortable juggling a wide variety of technical issues—from configuring Active Directory to troubleshooting a laptop or supporting a new software rollout.

REQUIRED SKILLS & QUALIFICATIONS

• 3–5 years of experience in IT system administration and/or help desk roles.
• Strong understanding of Windows Server, Active Directory, Office 365, and networking fundamentals.
• Hands-on experience with virtualization platforms, cloud services, and endpoint management tools.
• Familiarity with ITSM or ticketing systems (e.g., Jira, ManageEngine, Zendesk).
• Ability to manage multiple tasks with minimal supervision.
• Strong problem-solving, organizational, and communication skills.

PREFERRED QUALIFICATIONS

• Certifications: CompTIA A+/Network+/Security+, Microsoft MCSA/MCSE, or equivalent.
• Experience with scripting or automation (e.g., PowerShell, Bash).
• Knowledge of cybersecurity frameworks and best practices.
• Experience supporting hybrid or remote work environments.
  Job Type: Full-time
  Pay: $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Yearly pay

Schedule:

• Monday to Friday

Work Location: In perso