Key ResponsibilitiesProvide IT support across the business.Troubleshoot hardware and software issues.Liaise with third-party hardware and software providers.Support operating systems, including EPOS, stock management and management information systems.Analyse systems data to improve systems and processes.Ensure appropriate IT security and backup protocols are in place.Keep up to date with cybersecurity developments.Support the company's website and social media platforms.Develop improvement scenarios, operating procedures and document processes.Champion the IT system and keep the business at the forefront of current technology.