JOIN OUR AWARD-WINNING TEAM AT GOODOAKS THAT VALUE AND REWARDS THE CARING PEOPLE WHO WORK WITH US!

As an award-winning home care company, we strive to be the go-to provider of quality care by valuing, developing, and rewarding the dedicated individuals who work with us.
With a focus on innovation and responsiveness, our franchise support office ensures our network operates efficiently, stays compliant, and uses data to drive improvements in care and business performance.
Are you a detail-oriented and strategic Systems and Analytics Lead? You will ensure our systems and analytics infrastructure empowers franchisees to deliver outstanding care and achieve business success. Working closely with franchisees, internal teams, and third-party providers to oversee systems integration, drive data insights, and implement solutions that enhance operational efficiency and decision-making.

• Lead the management and optimisation of all key systems used by the franchise network
• Act as the primary contact for third-party software providers and Identify and implement system upgrades or solutions
• Maintain system compliance, ensuring data security and regulatory standards are met
• Deliver reports and actionable insights from data to improve care quality, operational efficiency, and financial outcomes across the network
• Provide training and resources to franchisees and their teams on system use
• Troubleshoot technical issues and ensure timely resolution to minimize disruptions
• Partner with the team to ensure systems and analytics align with the company’s growth strategy
• Lead initiatives to automate workflows, enhance data capture, and improve system integrations
• Evaluate emerging technologies and trends to recommend innovations that drive competitive advantage