IT Systems and Infrastructure Engineer III at State of Idaho
Boise, Idaho, USA -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

36.0

Posted On

28 Aug, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technology Trends, Information Technology, Storage Systems, Technology Solutions

Industry

Information Technology/IT

Description

Minimum Qualifications:

  • Considerable knowledge of current information technology trends and capabilities.Typically gained by a bachelor’s degree directly related to information technology OR at least four years of work experience in information technology. Education and experience must be within the last five years.
  • Experience planning, installing, maintaining, troubleshooting network, server, or storage systems.Typically met by at least four years of full-time work experience where planning, installing, maintaining, and troubleshooting network, server or storage systems was part of the primary job responsibilities.
  • Resolving network or server problems.Typically met by at least four years of full-time work experience (within the last five years) where resolving network or server problems was part of the primary responsibilities.
  • Working with end users to develop and implement information technology solutions for user computing needs in a business environment.Typically gained by at least four years of full-time work experience where interviewing and consulting with clients/users to develop and implement solutions to meet computing requirements in a business environment was part of the primary responsibilities.
  • Experience as a technical lead implementing or supporting network, server, or storage systems.Typically gained by at least four years of full-time job experience where work as a technical lead implementing or supporting network, server or storage systems was part of the primary job responsibilities
Responsibilities
  • Provides hands-on systems administration and management of advanced enterprise class server infrastructure in support of a diverse customer base on a 24/7/365 basis;
  • Provides direct customer support for problem resolution and escalation;
  • Conducts complete diagnosis of most technology problems, factoring in an understanding of the technical architecture;
  • Participates in design, and contributes to technical insights and ideas;
  • Anticipates implementation obstacles and develops plans to address them;
  • Analyzes cross-technology and cross-platform issues;
  • Provides input into the technology plan for the organization and ensures that plans are integrated effectively with other aspects of the technical infrastructure;
  • May provide consulting services to project teams on areas of expertise;
  • Supports multiple projects concurrently, including new projects or projects related to current processes;
  • Coordinates the hands-on work needed to achieve project objectives in the field;
  • Technical writing to develop user manuals and IT support documentation;
  • Follows proper change management policies and procedures when needed.

Minimum Qualifications:

  • Considerable knowledge of current information technology trends and capabilities.Typically gained by a bachelor’s degree directly related to information technology OR at least four years of work experience in information technology. Education and experience must be within the last five years.
  • Experience planning, installing, maintaining, troubleshooting network, server, or storage systems.Typically met by at least four years of full-time work experience where planning, installing, maintaining, and troubleshooting network, server or storage systems was part of the primary job responsibilities.
  • Resolving network or server problems.Typically met by at least four years of full-time work experience (within the last five years) where resolving network or server problems was part of the primary responsibilities.
  • Working with end users to develop and implement information technology solutions for user computing needs in a business environment.Typically gained by at least four years of full-time work experience where interviewing and consulting with clients/users to develop and implement solutions to meet computing requirements in a business environment was part of the primary responsibilities.
  • Experience as a technical lead implementing or supporting network, server, or storage systems.Typically gained by at least four years of full-time job experience where work as a technical lead implementing or supporting network, server or storage systems was part of the primary job responsibilities.
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