IT | Systems and Operations Manager
at
Fontainebleau Florida Hotel LLC
Miami Beach, FL 33140, USA
-
Full Time
Start Date
Immediate
Expiry Date
12 Sep, 25
Salary
0.0
Posted On
14 Jun, 25
Experience
5 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Information Technology/IT
Description
Responsibilities
Develop, monitor, and enforce Information Technology Operations policy, processes, and procedures for internal and external clients.
Works with Conference services to ensure billing is accurate and expedient and customer interaction is flawless as well as supervising technical staff for group activity.
Ensure department compliance with Fontainebleau Miami Beach policies, procedures, and programs.
Leads a team of IT professionals and staff associates. Motivates team to achieve business objectives. Accountable for staff selection, recruitment, training and career development.
Define key metrics for measurement and analysis of performance of IT Service Desk, Engineering, and Telecommunications to include defining Service Level Agreements with business divisions.
Create and maintain an ITIL-compliant operating environment
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