IT Systems & Automation Specialist at VIRALHOG LLC

Bozeman, Montana, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Systems Administration, Mobile Device Management, Email Security, Security Audits, User Account Management, Firewall Operations, IT Documentation, Web Development, PHP, Google Workspace, Windows Systems, Networking, Troubleshooting, Communication, Organizational Skills

Industry

Media Production

Description

Description The IT Systems & Automation Specialist plays a vital role in maintaining the security, stability, and efficiency of ViralHog’s technology systems while driving automation and internal development initiatives. This part-time, hybrid role splits responsibilities between providing technical support to staff and contributing to the development and optimization of internal tools and web platforms. This is an in-office position based in Bozeman, Montana, and requires the employee to reside within a reasonable commuting distance. Requirements IT Support & Systems Administration Provide front-line IT support to staff, resolving issues ranging from routine troubleshooting to complex system incidents. Deploy, configure, and manage Mobile Device Management (MDM) policies and enrolled devices. Monitor and enforce email security standards, implement compliance rules, and respond to potential threats. Conduct internal security audits, generate compliance and risk reports, and escalate findings as appropriate. Maintain user account access and permissions across platforms, applications, and services. Manage firewall operations, including VPN connectivity, failover configurations, and traffic monitoring. Track and manage IT deadlines, priorities, and deliverables to align with organizational goals. Triage, document, and resolve IT inquiries submitted via ticketing systems, email, or phone within established SLAs. Develop and maintain IT documentation, including standard operating procedures and an internal knowledge base. Development & Automation Contribute to the design, development, and maintenance of internal applications, tools, and web platforms (primarily in PHP). Collaborate with stakeholders to identify opportunities for automating processes and optimizing workflows. Develop scripts, integrations, or utilities to streamline IT operations and business workflows. Maintain code quality and documentation for internal projects. Perform other related duties as assigned. Qualifications Two-year degree in computer science, IT, software development, or related field; or equivalent professional experience. Experience in IT support in a service-driven role. Proficiency with web development technologies (HTML, CSS, JavaScript, WordPress/PHP; additional frameworks a plus). Familiarity with Google Workspace administration and Google Credential Provider for Windows (GCPW). Knowledge of Windows-based systems (Windows 10/11), Azure, SharePoint, and related Microsoft server environments. Working knowledge of networking, firewalls, VPN, and IT security standards. Strong troubleshooting, documentation, and organizational skills. Excellent written and verbal communication abilities. Ability to balance priorities across IT and development responsibilities.

Responsibilities

The IT Systems & Automation Specialist provides technical support to staff and contributes to the development and optimization of internal tools and web platforms. This role is essential for maintaining the security, stability, and efficiency of the company's technology systems.