Overview:
This position leads the development, deployment, testing, and support of all user endpoint devices—including desktops, laptops, thin clients, and tablets—with primary responsibility for overseeing these activities and ensuring best practices. Key duties include creating application packages, maintaining and deploying client OS images, and managing Microsoft application servers and systems. This role also leads firmware and patch management for desktops, laptops, and printers, provides advanced troubleshooting, and delivers guidance and training to help desk staff and other team members. Collaboration with BTC colleagues is essential for efficient IT operations, and the position includes after-hours monitoring and response to service outages. Active participation in mentoring and supporting the infrastructure team’s on-call process is expected.
Position will be based at the Beloit-Janesville Campus, and position will be required to have an on-campus presence with possibility for some remote work.

KNOWLEDGE, SKILLS & ABILITIES:

• Strong interpersonal skills and ability to interact with diverse populations.
• Strong verbal and written communication skills.
• Experience working with confidential and sensitive information.
• Practical understanding of the project management process.
• Detail-oriented with strong documentation skills.
• Strong critical thinking and problem solving skills.
• Demonstrated ability to work independently.

REQUIRED EDUCATION & EXPERIENCE:

• Associate Degree in Information Technology or an equivalent combination of education and experience.
• Two (2) years deploying and supporting Windows Desktop Operating systems.
• Two (2) years deploying and patching applications in an enterprise environment such as MS Office 365, Adobe, and SolidWorks.
• Two (2) years using automated deployment systems such as SCCM/Ivanti/InTune.
• Two (2) years scripting using Batch, PowerShell, and VBScript.
• Two (2) years working with Windows Servers preferred.
• Technical certifications desired
  Blackhawk Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term

Please refer the Job description for details