IT Systems Engineer II

at  Jobber

DO YOU HAVE A PASSION FOR AUTOMATION AND BUILDING CLEVER IT SYSTEMS?

Then Jobber might be the place for you! We’re looking for an IT Systems Engineer to be part of our Operations team!
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

A BIT MORE ABOUT US:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win

Reporting to the Senior Manager, IT, as the IT Systems Engineer II you recognize the advantage building automations to solve problems and repetitive tasks. You’ll be configuring integrations and deploying automated systems between our internal IT and security tooling. Sometimes we can’t always find a solution that fits, that’s where you come in to build one with the team. You’ll also be collaborating with team members on ticket escalations, mentoring, and researching new tools.

The IT Systems Engineer II will:

• Think outside the traditional legacy IT ways of doing things, designing everything to scale.
• Collaborate with our teams to identify gaps in their workflows to reduce operational tasks.
• Identify opportunities for automation, and build out solutions using a variety of tools and methods
• Help with escalated tickets from our team.
• Assist in researching and deploying new tools or platforms.