IT Systems Engineer Senior at SAIC

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Windows Server 2019/2022, Exchange 2019, Microsoft 365, MS Teams, SCOM, SCCM, OneDrive, SharePoint, Exchange Online Protection, Microsoft Defender, PowerShell Scripting, ServiceNow, Change Management, Technical Documentation, Disaster Recovery, Root Cause Analysis

Industry

Defense and Space Manufacturing

Description

SAIC is seeking an IT Systems Engineer to support a large federal government agency. Employee will perform on-site at a secure government facility Monday through Friday, during normal business hours. Employee may be required to provide after-hours, weekend and on-call support during planned or emergency events. Description of Duties: Provide systems engineering expertise for Microsoft-based messaging and collaboration technologies to include on-premises and cloud-based solutions. Validate proposed system designs and architectures; test proposed solutions; deploy new technologies; support standardization of baselines; transition systems to operations; and perform as Tier III escalation point-of-contact. Perform change management in accordance with policies and procedures. Develop test scripts, rollback procedures, submit change requests, coordinate and schedule change activities and document systems changes. Participate in systems authorization and accreditation activities to include system compliance, analysis and assessments; track and implement risk mitigations and POAMs; develop, update and maintain system security artifacts. Monitor ITSM ticket system to receive work assignments. Resolve incident and service request ticket escalations. Update work order tickets, inform management as appropriate. Create and maintain technical documentation including build guides, technical drawings, test plans, contingency plans and other documentation related to transitions to operations. Create, test, maintain and update scripts to automate processes for Level 1 and Level 2 support. Implement and test high availability and disaster recovery technologies for messaging and collaboration systems. Participate in problem management activities to include root cause analysis. Required Education & Experience: BS in Computer Science or related field with 14 years of work experience Microsoft Windows Server 2019/2022, Exchange 2019, Microsoft 365, MS Teams, SCOM, SCCM, OneDrive, SharePoint, Exchange Online Protection (EOP), Microsoft Defender and PowerShell scripting. Experience with ServiceNow ticketing system. Excellent oral and written communication skills to escalate problems encountered. Possess ability to perform complex troubleshooting, performance optimization, and related systems documentation. Ability to produce instructional SOPs and operational training materials. Demonstrate ability to develop and implement solutions to identified risks, deficiencies, and errors while maintaining service availability to end user. Knowledge of change control and configuration management processes. Ability to complete work assignments within established time frames. Strong commitment to work by consistently reporting on time as scheduled and responding to all escalations while on-call. Required Clearance: US Citizenship. Active SECRET clearance with the ability to obtain a TOP SECRET clearance Desired Experience/Skills/Attributes: CompTIA A+, Network+, Security+ Microsoft Certified IT Professional (MCITP) or equivalent. PowerBI VMWare, SAN technologies, disaster recovery solutions ITIL, ISO20K

Responsibilities

The IT Systems Engineer will provide systems engineering expertise for Microsoft-based messaging and collaboration technologies, including on-premises and cloud-based solutions. Responsibilities include validating system designs, performing change management, and participating in systems authorization and accreditation activities.