ABOUT YOU

Ideally, you will have solid experience in managing core IT systems and infrastructure, with a particular strength in Microsoft technologies, virtualisation, and network administration. You are comfortable taking ownership of complex systems, from servers to storage, and aim to keep things running as smoothly as possible behind the scenes.
You will have a deep understanding of Active Directory, system patching, and cybersecurity principles, and ideally some experience supporting Cyber Essentials compliance. Virtualisation platforms like VMware are second nature to you, and you enjoy taking part in infrastructure projects such as cloud migrations, system upgrades, and security enhancements. In addition, we are looking for someone particularly proficient in networking principles, both wired and wireless, with knowledge of Extreme Networking hardware.
You are not just technically capable, you are also proactive, solutions-focused, and enjoy working collaboratively. Whether you are acting as a third-line escalation point, liaising with external suppliers, or documenting infrastructure improvements, you communicate clearly and with purpose. You value quality, security, and service excellence, and you are always looking for ways to improve processes and outcomes.
This is a hands on role in a fast-evolving IT environment, so you should be comfortable balancing day to day operations with longer term project work. If you have worked in an education or public sector setting, that’s a bonus, but what matters most is your willingness to support a large, diverse user base and to contribute to our digital transformation journey.
Hybrid or flexible working options are available for this role and can be discussed and agreed with the hiring team at interview.
Below is a list of some of the key skills, qualifications and experience we are seeking for this exciting opportunity.

• Managing the day to day operation of servers, storage systems, and networking equipment to ensure efficiency and security
• Configure and monitor Active Directory, and manage system patching and security updates
• Maintaining virtualised environments and perform regular vulnerability assessments
• Support our compliance with Cyber Essentials and GDPR
• Delivering infrastructure projects such as cloud migrations and system upgrades
• Collaborating with external suppliers and internal stakeholders to meet project deadlines
• Producing clear technical documentation and contribute to planning and continuous improvement efforts
  You will also be a key support resource for the wider IT team, acting as a third-line escalation point for more complex issues. Whether you are advising on the best way to implement a new service or helping resolve a critical system fault, your input will be valued. You will also help to develop guidance and documentation for your colleagues, sharing your knowledge and supporting their development.
  You will work with a collaborative team that is focused on service quality and innovation, supporting the College as it continues its digital transformation journey. Flexible or part-time arrangements may be available for the right candidate.