EDMONTON UNLIMITED

Edmonton Unlimited (EU) is the city’s innovation agency, here to back bold thinkers and builders—entrepreneurs tackling real challenges and creating what’s next. Our vision? To establish a critical mass of entrepreneurs working to scale technology and innovation companies toward global impact. We’re building a culture where trying, failing fast, and trying again is part of the process—because every idea has the potential to spark something bigger.

YOUR OPPORTUNITY:

We are seeking a Full-Time, Permanent IT Systems Specialist to join our team at Edmonton Unlimited, reporting to the VP, Data & Infrastructure. In this role, you’ll deliver on EU’s technology strategy while managing day to day IT operations. You’ll be the go to expert for IT infrastructure, cybersecurity, and digital solutions ensuring our systems are secure, efficient, and ready to scale. If you’re a forward-thinking problem solver with strong technical and leadership skills, this is your chance to shape IT at the heart of Edmonton’s innovation community.

WHAT WE’RE LOOKING FOR:

• Tech Specialist: You’re a strategic thinker who can design and execute IT strategies that support organizational goals, while keeping an eye on emerging technologies.
• Operational Expert: You thrive in keeping IT infrastructure running smoothly, from system integrations to disaster recovery, ensuring minimal downtime.
• Collaborative Partner: You enjoy working across teams, translating technical requirements into business solutions, and guiding colleagues through IT processes.
• Security-Minded Innovator: You proactively enforce IT and cybersecurity policies while looking for ways to improve systems, processes, and user experience.
• Financial Champion: You bring sharp budget management skills, negotiating with vendors and optimizing resources for maximum impact.

WHAT YOU’LL DO:

• IT Strategy: Drive the execution of technology strategy and manage major IT projects from concept to completion.
• Manage Day-to-Day IT Operations: Oversee infrastructure, integrations, procurement, lifecycle management, and disaster recovery plans.
• Provide User Support & Training: Act as the primary contact for IT support, manage user access, and deliver staff training programs.
• Ensure Policy & Security Compliance: Maintain and enforce IT and cybersecurity policies, updating them regularly to reflect evolving needs.
• Optimize Vendor Partnerships: Build and manage relationships with vendors, negotiate contracts, and assess performance for best results.

WHAT YOU BRING TO THE ROLE:

• Education: A bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience: 2–3 years in IT specialist or leadership roles, with demonstrated project management experience.
• Technical Skills: Strong knowledge of IT infrastructure, systems integration, cybersecurity, and AI. Experience with SharePoint, Microsoft Office, Business Central, Google Workspace, Airtable, Slack, Adobe, Asana, Circle, Zapier/Make, Skedda, and PowerBI/Tableau. Working knowledge of database architecture and APIs/webhooks.
• Financial Acumen: Proven ability to manage budgets, negotiate contracts, and identify cost-saving opportunities.
• Communication Skills: Excellent ability to translate technical language into clear, business-focused insights.