KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Masco’s Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta®, Brizo®, and Peerless®-branded products. KRAUS USA is known for their command of the online marketplace with an outstanding product line and brand recognition for their kitchen sinks. We strive to push the boundaries of design to create the most exceptional kitchen and bath experience possible, for an everyday life that’s beyond the ordinary.
Kraus USA is seeking a versatile and experienced IT Systems & Support Specialist to join our dynamic IT team! This hybrid role spans infrastructure, desktop, and application support. The successful candidate will work closely with other IT teams and cross-functional business departments, including Customer Service, Sales, Logistics & Operations, and Finance—to ensure reliable, secure, and efficient technology services. We are looking for a proactive self-starter with strong technical knowledge, excellent communication skills, and the ability to operate independently in a fast-paced manufacturing environment.
This is an onsite role – Tri-State Area (Port Washington, NY; Cinnaminson, NJ; Westampton, NJ). Regular travel is required between 3 locations (must reside within reasonable commuting distance).

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 4+ years of hands-on experience in IT infrastructure, desktop support, and business applications.
• Experience supporting Microsoft 365 environments.
• Proficiency with ITSM tools such as Jira and ServiceNow.
• Database and data analysis experience is a strong plus.
• Familiarity with ERP, CRM, or WMS platforms in a manufacturing environment is advantageous.
• Exceptional communication and interpersonal skills.
• Highly self-motivated, organized, and able to adapt to shifting priorities.
• Ability to work flexible hours, including evenings/weekends for deployments or critical support.