IT Tech Support Analyst at Johnson Controls

pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

S&OP Process Management, Demand Planning, Supply Chain Planning, Data Analysis, Excel, ERP Systems, SAP, Oracle, O9, Alteryx, UiPath, Inventory Optimization, Forecasting, Cross-functional Communication, Business Analytics, Dashboard Development

Industry

Industrial Machinery Manufacturing

Description

Title: IT Tech Support Analyst Location: Pune An S&OP Process Analyst will drive the monthly Sales and Operations Planning cycle by analyzing data, maintaining demand/supply plans, and ensuring cross-functional alignment between sales, marketing, and supply chain. As an analyst you will have to monitor performance metrics, develop dashboards, and provide actionable insights to optimize inventory and service levels. Key Responsibilities Process Execution: Support the end-to-end S&OP cycle, including preparing pre-reads for demand, supply, and executive review meetings. Data Analysis & Reporting: Analyze historical sales, market trends, and inventory levels to identify risks, root causes of deviations, and forecast inaccuracies. System Maintenance: Utilize S&OP tools and ERP systems to manage SKU-channel forecasts and maintain data integrity. Collaboration: Work with cross-functional teams (Supply Chain, Finance, Sales) to reconcile demand plans with business goals. Process Improvement: Identify opportunities to automate reporting tasks (e.g., using Alteryx or UiPath) and enhance planning efficiency. Required Qualifications & Skills Education: Any Bachelor’s degree Experience: 2+ years of experience in supply chain planning, demand planning, or business analytics. Technical Skills: Proficiency in Excel (pivot tables, modeling) and ERP systems (e.g., SAP, Oracle, O9). Soft Skills: Strong analytical thinking, cross-functional communication, and ability to work across multiple time zones. Performance Indicators (KPIs) Forecast Accuracy and Bias. Inventory Days on Hand/Safety Stock levels. Plan Adherence. Meeting effectiveness and timeliness of reporting. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

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Responsibilities

The analyst will drive the monthly Sales and Operations Planning cycle by analyzing data and maintaining demand and supply plans. They are responsible for monitoring performance metrics and collaborating with cross-functional teams to optimize inventory and service levels.