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IT Techinical Support Specialist I at Pilsen Wellness Center

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

45000.0

Posted On

30 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

PC Hardware Troubleshooting, PC Software Troubleshooting, Network Troubleshooting, Printing Problem Resolution, Project Coordination, Bilingual English/Spanish, Technical Support, Hardware Deployment

Industry

Mental Health Care

Description

Technical Support Specialist (Level 1) Pilsen Wellness Center Chicago, IL Full-Time $45,000 per year Site 2319 South Damen Avenue Chicago IL 60629 Schedule Monday - Friday 9:00am- 5:00pm Job Summary Pilsen Wellness Center is seeking a dedicated technical support specialist to work with the IT Director, IT team members, and maintenance staff to maintain, improve and expand the IT infrastructure for Pilsen Wellness Center, Inc. Responsibilities * Troubleshoot and resolve PC hardware/software * Deploy/install/maintain PC hardware/software, office telephones and related equipment * Support the IT Director and team in maintaining a reliable, efficient IT environment for all agency staff and clients * Provide technical support over the phone, email, remotely or on site to agency staff. Qualifications * High school diploma and 2 or more years of experience troubleshooting PC hardware/software, basic network, and printing problems in a work environment. * Ability to work well with all levels of internal management, staff and vendors * Bilingual (English/Spanish) preferred * Project coordination skills * Strong technical experience Compensation & Benefits 1. Salary: $45,000 annually 2. 403(b) retirement plan 3. Health, Dental, Vision, and Life Insurance 4. Paid Time Off (PTO) About Us Pilsen Wellness Center is a community-based organization providing culturally responsive behavioral health and social services. Pilsen Wellness Center is an Equal Opportunity Employer (EOE).

Responsibilities

Maintain, improve, and expand the IT infrastructure by troubleshooting PC hardware and software. Provide technical support to agency staff via phone, email, and on-site visits.