Description:
Project Name:
Content Transfer Service (Government Reorganization) in Collaboration and Content services (CCS)
Scope:
Collaboration and Content Services (CCS) requires an IT Business Analyst to support all content and migration services relating to the Government Reorganizations, Enterprise Content Management systems (ECMs), and modernization of legacy content systems (SP2016 to SPO) within the GoA. CCS provides Content Transfer Service which includes the Government Reorganization (GR) projects underway in addition to the migration of SharePoint 2016 to SharePoint Online of over 18,000 sites.
Project Overview
Reporting to the Sr IMT Business Analyst Lead in Content and Collaboration Services (CCS), the IMT Technical Business Analyst’s primary role will be responsible for providing information management & technical support, coordination and engagement of stakeholders, and meeting project and service deliverables within CCS supported environments. You will collaborate closely with business areas and IT teams, to ensure the smooth functioning and transitioning of content and migration services.
The IMT Technical Business Analyst will review and understand departmental and corporate policies, business rules, data requirements and supporting system processes and ensure that objectives, timelines and deliverables are in alignment. The ideal candidate will possess strong analytical skills, excellent communication abilities spanning all levels of the organization, and a passion for delivering exceptional customer service. A proven ability to function on an individual basis and in a team environment is essential. Resources awareness of existing GoA and department IT policies, procedures, standards, guidelines and practices is an asset.

Duties:

• Provide IMT support, guidance, coordination, & engagement for all of GoA CCS supported systems and services across all Ministry/department business areas
• Investigate, analyze, and coordinate the various IMT changes in the GoA environment that are required as a result of a change to department name and/or movement of programs, services and personnel. GR projects involve Microsoft Active Directory and Microsoft file system security in the GoA environment
• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications and technical requirements
• Schedule, organize and lead status and other meetings as required
• Create project, initiative or service documents and associated planning documents
• Escalate unresolved issues/risks, options and recommendations.
• Provide oversight and coordination to ensure work is delivered according to specified scope and deliverables while following best IMT operational standards, practices and processes.
• Provide status reports, attend internal team meetings and communicates regularly with team members and maintain documentation in the team SharePoint. 
• Utilize project management methodology and governance tools to manage resources and stakeholder engagement, ensuring effective project delivery and the achievement of key business objectives.   
• Document technical recommendations and provide technical advice and guidance to management, operations, and project team members and within shared IT services.
• Make recommendations to team members pertaining to issues, risks, and client satisfaction.
• Collaborate with multi-disciplined teams on proof of concept and limited production roll outs.
• Provide quality control on production implementations.
• Communicate operation guidelines and policies to the clients.
• Apply and interpret how the operation guidelines enhance the department’s way of doing business.
• Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation.

Equipment Requirements:

• Resource will require own equipment

Resource must provide their own computer and related equipment. The computer’s operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource’s computer.
In the event that the Contractor’s resources are directed to work remotely, the Contractor shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the Contractor’s resources have the necessary access and credentials to the Government of Alberta’s system.
The fixed rate quoted must be inclusive of all overhead, office space and equipment, including supplies, administrative burden, mark-up and all other costs to perform the Services for the duration of the Contract.

Working Hours:

• Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province
• Work must be done from within Canada, due to network and data security issues.
• The role will be remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink.

Notes on Location:

• This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton and/or travel within Alberta will be at no cost to the Province.

Incumbency:

• This is a net new role.

Standard Background Check:

• The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.

Mandatory Training Courses:

• Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well.

Anticipated Interviews Dates

• will be held between (Sept 2- Sept 3,25)

Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request
Scoring Methodology:
Financial/Pricing: 20%
Resource Qualifications: 20%
Interview Process: 60%

ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.

• EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.

• Provide IMT support, guidance, coordination, & engagement for all of GoA CCS supported systems and services across all Ministry/department business areas
• Investigate, analyze, and coordinate the various IMT changes in the GoA environment that are required as a result of a change to department name and/or movement of programs, services and personnel. GR projects involve Microsoft Active Directory and Microsoft file system security in the GoA environment
• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications and technical requirements
• Schedule, organize and lead status and other meetings as required
• Create project, initiative or service documents and associated planning documents
• Escalate unresolved issues/risks, options and recommendations.
• Provide oversight and coordination to ensure work is delivered according to specified scope and deliverables while following best IMT operational standards, practices and processes.
• Provide status reports, attend internal team meetings and communicates regularly with team members and maintain documentation in the team SharePoint. 
• Utilize project management methodology and governance tools to manage resources and stakeholder engagement, ensuring effective project delivery and the achievement of key business objectives.   
• Document technical recommendations and provide technical advice and guidance to management, operations, and project team members and within shared IT services.
• Make recommendations to team members pertaining to issues, risks, and client satisfaction.
• Collaborate with multi-disciplined teams on proof of concept and limited production roll outs.
• Provide quality control on production implementations.
• Communicate operation guidelines and policies to the clients.
• Apply and interpret how the operation guidelines enhance the department’s way of doing business.
• Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation