IT Technical Support/Change Manager - ServiceNow, ITIL at Procom
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

15 Apr, 25

Salary

0.0

Posted On

16 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Servicenow, Powerpoint, Excel, Asset Management, Presentations, Technology Change Management, Communication Skills, Problem Management

Industry

Information Technology/IT

Description

IT Change Manager On behalf of our client in the Banking Sector, Procom is looking for a IT Change Manager IT Change Manager – Job Description

  • IT Change Manager to join our Technology Change Management team.
  • This is an exciting opportunity for a self-motivated and ambitious professional to thrive in a fast-paced and dynamic environment.
  • The successful candidate will play a critical role in coordinating technology changes across all lines of business within the bank, ensuring compliance with ITIL standards and facilitating change advisory board meetings

IT Change Manager – Mandatory Skills

  • ITIL v4 certification
  • 5+ years of experience in technology change management
  • Proficient with MS Office Suite (Outlook, Word, Excel, PowerPoint)
  • Experience with ServiceNow or other ITIL aligned service management tools
  • Strong understanding of IT Service Management disciplines related to Change, Incident, and Problem Management
  • Experience running Change Advisory Board (CAB) meetings and presentations
  • Executive-level communication skills
  • Ability to create and run reports in Excel and ServiceNow
  • Experience with CMDB and asset management

IT Change Manager – Preferred Skills

  • Banking/Financial Industry experience
  • Data center operations experience
  • Experience as a Senior Analyst on Helpdesk
  • Experience working with defects and enhancements

IT Change Manager – Assignment Start Date ASAP – 12 months to start IT Change Manager – Assignment Location Toronto, ON – Work Hybri

Responsibilities

Please refer the Job description for details

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