IT Technical Support/Change Manager - ServiceNow, ITIL

at  Procom

IT Change Manager On behalf of our client in the Banking Sector, Procom is looking for a IT Change Manager IT Change Manager – Job Description

• IT Change Manager to join our Technology Change Management team.
• This is an exciting opportunity for a self-motivated and ambitious professional to thrive in a fast-paced and dynamic environment.
• The successful candidate will play a critical role in coordinating technology changes across all lines of business within the bank, ensuring compliance with ITIL standards and facilitating change advisory board meetings

IT Change Manager – Mandatory Skills

• ITIL v4 certification
• 5+ years of experience in technology change management
• Proficient with MS Office Suite (Outlook, Word, Excel, PowerPoint)
• Experience with ServiceNow or other ITIL aligned service management tools
• Strong understanding of IT Service Management disciplines related to Change, Incident, and Problem Management
• Experience running Change Advisory Board (CAB) meetings and presentations
• Executive-level communication skills
• Ability to create and run reports in Excel and ServiceNow
• Experience with CMDB and asset management

IT Change Manager – Preferred Skills

• Banking/Financial Industry experience
• Data center operations experience
• Experience as a Senior Analyst on Helpdesk
• Experience working with defects and enhancements

IT Change Manager – Assignment Start Date ASAP – 12 months to start IT Change Manager – Assignment Location Toronto, ON – Work Hybri

Please refer the Job description for details