IT Technician

at  AdvanTec

AdvanTec Marine, Leaders in marine innovation and manufacturing. What drives us is the passion behind each of our brands and the needs of our customers. AdvanTec Marine is the parent brand to Diamond Sea Glaze, Freeman Marine, Pacific Coast Marine, Steelhead Marine, Manly Marine and USA Sliding Doors. Our brands specialize in the design, engineering, and manufacturing of specialty application marine closures. We are one of the largest marine manufacturers in the world. We have geographic locations in the US and Canada, and ship to over 50 countries worldwide. Our customer base includes North American & International Navies, Governments, Militaries, Commercial Vessel, and Super Yacht Builders.
AdvanTec Marine is looking for a couple experienced and energetic IT Technician to join our IT department in Chilliwack, BC.

EXPERIENCE, QUALIFICATIONS, AND SKILLS REQUIRED:

• Some formal education in IT or equivalent work experience and education.
• At least 2 years of end-user technical support and troubleshooting experience
• Entry-level knowledge of VMware, Active Directory, Windows 10/11, Office 0365 as well as Office Apps including Adobe Acrobat.
• Strong English skills.
• Working knowledge of troubleshooting network printers.
• Experience working with a help desk ticketing system.
• Working Knowledge on how to image and set up a workstation for an end user.
• Basic cybersecurity awareness.
• Demonstrate exceptional technical problem-solving skills and troubleshooting ability.
• Excellent written and verbal communication skills, especially in assisting and supporting people with varying degrees of technical knowledge.
• Treat end-users like customers, always polite and helpful.
• Innate desire to continually learn and improve.
  Thank you for your interest in AdvanTec Marine. We thank all applicants for their interest, only those to be interviewed will be contacted

• Provide IT technical expertise and support to both on-premise and remote end-users.
• Assist the IT Administrators with various technology-related initiatives, deployments, upgrades and repairs.
• Maintain an inventory of IT hardware and software licenses.
• Keep current on the trends, issues, and current technologies in the IT industry.
• Work in accordance with documented procedures and complete all applicable records