IT Technician at Ag Partners

Goodhue, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

28.0

Posted On

30 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

End-User Support, Troubleshooting, Hardware Support, Software Support, Mobile Devices, Desk Phones, Installation, Configuration, Credential Management, Documentation, Inventory Management, User Education, Process Improvements, Confidentiality, Communication

Industry

Farming

Description

Description We’re looking for an IT Technician to support our employees with their technology needs. You’ll communicate with employees, maintain equipment, troubleshoot issues, maintain equipment, and assist in the day-to-day IT operations. This position is full-time, onsite in Goodhue, MN, Monday-Friday. Requirements Serve as the primary contact for end-user support, responding to and escalating help desk tickets promptly. Troubleshoot and support hardware, software, mobile devices, and desk phones, including installation, configuration, and credential management. Assist with IT operations, including documentation, inventory, user education, and identifying process improvements. Work independently while maintaining confidentiality and delivering professional, clear communication. Physical requirements: Ability to sit or stand for extended periods. Occasionally lift up to 50 pounds and perform tasks involving hand tools, step ladders, or minimal climbing - sometimes in dusty areas. Access the full job description online at: https://agpartners.net/careers-it-technician/ The starting pay range for this hourly position is $26.50 to $28.00, depending on job-related skills and experience. Benefits for full-time employees include: Health & Wellness: Medical, Dental, Vision, Life Insurance, and FSA. HSA with Ag Partners contributing up to $3,500 tax-free annually for those eligible and enrolled in a medical plan. Retirement: 401(k) Plan with up to 4% employer match and an additional years-of-service match. Life & Disability: Company-paid basic life insurance, short-term and long-term disability insurance, and an Employee Assistance Program (EAP). Time Off: Earn up to 15 days of PTO in your first year, along with six paid holidays and one flex holiday to use in the 1st quarter of the following calendar year. Other Benefits: A yearly profit-sharing bonus when Ag Partners meets specific budgeted goals. A cell phone reimbursement and a clothing allowance. Why Ag Partners? We are a strong member-owned cooperative dedicated to serving producers, communities, homeowners and businesses across Southern Minnesota and Western Wisconsin. Join our growing team!

Responsibilities

The IT Technician will support employees with their technology needs, including troubleshooting issues and maintaining equipment. They will also assist in day-to-day IT operations and respond to help desk tickets promptly.