WHO WE ARE LOOKING FOR:

A confident IT professional with a strong technical background in 2nd and 3rd line support and experience in a customer-facing role, ideally within a school environment.You’ll be approachable, patient, and able to explain technical issues clearly to non-technical users, with a calm and professional manner when supporting both staff and students.
A proactive team player, you’ll be eager to learn and ready to support others. You’ll need solid knowledge of Windows Server (2012–2022), Windows 10 and 11, Active Directory, Office 365, Microsoft Office applications, some experience with working wit and supporting iPads, and networking technologies including LAN/WAN, VLANs, DNS, DHCP, and wireless.

As the IT Support Technician, you’ll be the friendly and approachable face of IT at our school, supporting staff and students. This is a fantastic opportunity for someone who enjoys variety, problem-solving, and building positive relationships with users.
Ideally, you’ll have experience working in a school or education setting and will be confident in providing 2nd and 3rd line support.