We are looking for an experienced IT Technician to maintain the internal network, IT infrastructure and hosted servers. The position is based at the company’s office in Birmingham, working full-time (40 hours per week). You will have the opportunity to work with a wide range of users (internal, external and the German parent company IT team) Our ideal candidate will be able to provide expert technical advice, respond to and resolve issues, whilst continually driving a great end user experience.

KEY ACCOUNTABILITIES

• Administering and maintaining our internal and hosted IT infrastructure
• Updating and replacing proprietary software and hardware
• Providing IT support to our in-house and external teams
• Support telephone system and mobile phones
• Monitor and provide the required security for internet usage (Incl Cyber security processes), back-up solutions and disaster recovery planning.
• Support CCTV and access control systems

Please refer the Job description for details