IT Technician at Pixelogic Media Partners, LLC

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows, Linux, MacOS, Troubleshooting, Helpdesk, Inventory Management, Analytical Skills, Problem Solving, Teamwork

Industry

Media Production

Description

At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide. Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets. Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions. About the Role The IT Technician role is an opportunity for a technical individual with an interest in a fast-paced technical global IT landscape, including corporate, production, infrastructures. This role supports the global IT corporate and production teams. Responsibilities: Monitor and troubleshoot global helpdesk tickets seeing them to resolution or escalation when necessary Maintain current and accurate inventory of technology hardware, software and resources Multi facility support Out of hours/on-call/shift work required Check workability and flag to PMs what files are late with no warning (which become urgent at that moment) Ability to work effectively within a team environment, both taking direction from and supporting other colleagues Windows, Linux, MacOS experience desired Strong analytical and problem solving skills Equal Opportunity Employer We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status. -------------------------------------------------------------------- 고용 평등 기업 저희는 고용 평등 기업으로, 인종, 종교, 피부색, 성별, 성 정체성, 장애, 나이, 성적 지향성, 국적, 결혼 유무, 시민권, 참전용사, 군인 혹은 기타 법적 보호를 받는 지위가 채용 결정 시 아무런 영향을 주지 않습니다.

Responsibilities

The IT Technician will monitor and resolve global helpdesk tickets, ensuring they reach resolution or escalation when necessary. This role also involves maintaining accurate inventory records for technology hardware, software, and resources across multiple facilities.