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IT Technician at Revel Staffing
Austin, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Troubleshooting, Windows OS, Microsoft Office Suite, Networking Fundamentals, TCP/IP, DNS, DHCP, Asset Management, Documentation, Security Standards, Remote Support, VIP Support, Imaging, Deployment, Collaboration

Industry

Staffing and Recruiting

Description
A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on-site technical support for end users and enterprise systems. The ideal candidate is customer-focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment. Key Responsibilities: Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals. Install, configure, and maintain operating systems, applications, and enterprise tools. Manage imaging, deployment, asset tagging, and hardware logistics. Respond to VIP or executive-level support requests. Diagnose and resolve network connectivity issues including port activations and switch-level troubleshooting. Maintain accurate documentation of incidents, service requests, and asset records. Follow company IT policies, security standards. Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues. Qualifications: High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent). Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). VantageClear Certification (or equivalent Security credential) required. Benefits: Competitive pay based on experience. Comprehensive health, dental, and vision coverage. Paid time off and retirement plan options. Ongoing training and professional development opportunities. Work in a secure, compliance-driven environment supporting critical IT operations.
Responsibilities
The IT Technician will provide deskside and remote support for various devices and manage hardware logistics. They will also diagnose network connectivity issues and maintain documentation of incidents and service requests.