IT TECHNICIAN

Job description
We are seeking a customer-focused IT Technicians to provide essential support for hardware, software, and telecommunications primarily based at our Stratford campus, with travel to other College campuses as required. The successful candidate will be responsible for troubleshooting and resolving technical issues, assisting staff and students, and contributing to the effective operation of our IT services.
The ideal candidate will possess proven experience in a professional environment, with strong knowledge of Windows and Microsoft Office/365 alongside other industry-standard software. Experience in Apple technical support and familiarity with learning technologies such as interactive whiteboards and Managed Learning Environments will be advantageous. Excellent communication and customer service skills, combined with the ability to work collaboratively and adapt to a multi-site environment, are essential.
If you are ready to contribute to the success of the College’s IT infrastructure and services, we welcome your application.
Solihull College & University Centre is committed to fostering an inclusive and diverse community and welcomes applications from individuals across all sectors. We aim to ensure our staff profile reflects the diversity of our student population, providing the best possible environment and experience for all learners. Our goal is to continue developing a vibrant, supportive, and inclusive workplace where every member of staff can thrive.
Please note that if you are shortlisted, you will be required to attend an interview on-site at the College, unless exceptional circumstances apply.
Solihull College & University Centre is committed to safeguarding and promoting the welfare of all students, and we expect all staff to share and uphold this commitment.

Please refer the Job description for details