STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for an IT Technician for a contract opportunity with one of our largest clients located in Detroit, MI!
Title: IT Technician
Location: Detroit, MI 48226 (Hybrid 3 days onsite/2 days Remote)
Duration: 12 Months
Role Type: W2 Contract Engagement

JOB SUMMARY

The IT Technician works under general supervision in accordance with detailed policies, procedures or specific instructions. The IT Technician will be assigned to work in one of many IT organizations. As a team member, the IT Technician performs a variety of routine to moderately complex tasks to support the stable operation of various in- house IT environments. Diagnoses, resolves and documents IT problems in a timely fashion. Assists in implementing changes to IT systems/networks. Shares technical knowledge within the group. Demonstrated ability to use time effectively.

KEY ACCOUNTABILITIES

• Under general supervision, performs routine/moderately complex tasks related to the support of internal/external clients and/or various IT technical functions as assigned.
• Assists in the identification, analysis, resolution and implementation of solutions that assist clients in performing critical business functions.
• Utilizes appropriate tools in order to monitor, install or repair a variety of IT-related equipment.
• Provides planning and time estimates for work assignments.
• May be required to participate in the writing of reports, documentation and technical proposals.
• Works as a team member and utilizes team building skills when working with teams.
• May assist with formal or informal presentations.
• May assist with the development of training and information materials.
• May aid in establishing benchmarks related to performance metrics.
• Promotes continuous improvement philosophy and methodology that results in a continuous improvement culture within Information Technology.
• May utilize a variety of Operating System principles and tools to facilitate effective solutions that improve process design in all areas of the business.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS

• Education and experience requirements can be satisfied through one of the following options: High School Diploma or GED and knowledge and capabilities typically acquired through at least 2 years of Information Technology related experience
• Associate degree or industry-recognized certificate (i.e the completion of a core group of courses designated by the institution) in an information technology related discipline (other non0Information Technology degrees will be considered) and the knowledge and capabilities typically acquired through at least 1 year of Information Technology related experience
• Bachelor’s degree in an information technology-related discipline (other non-Information Technology degrees will be considered)

OTHER QUALIFICATIONS PREFERRED

• Degree in an Information Technology related field

OTHER REQUIREMENTS

• Communicates effectively both orally and in writing with individuals at all levels of the Corporation.
• Solid customer support skills and telephone skills.
• Strong analytical, organizational and problem solving skills.
• Must have the ability to recommend and participate in solution implementation in area of responsibility.
• Understanding of IT industry e.g emerging technologies, industry standards, support services, architectures, systems design, and systems integration and demonstrated knowledge of area of responsibility and accepted IT processes.
• Ability to follow defined processes and procedures.
• Ability to work in a team, project and/or matrixed structure, supporting multiple clients and multiple assignments.
• May be required to perform shift work alone/with limited supervision including weekends and holidays.
• Valid driver’s license and available transportation.
  *Beware of scams. S3 never asks for money during its onboarding process
  Job Types: Full-time, Contract

Ability to Commute:

• Detroit, MI 48226 (Required)

Work Location: Hybrid remote in Detroit, MI 4822

Please refer the Job description for details