IT Technician Support (Help Desk)
at Mam de la Frontera SA de CV
Rosarito, B.C., Mexico -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 05 May, 2025 | Not Specified | 06 Feb, 2025 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Descripción y detalle de las actividades
An IT help desk technician provides technical support to users experiencing computer issues. They are often the first point of contact for customers.
*Responsibilities: *
- Manage and maintain IT infrastructure at three sites: one in-person in Rosarito, Mexico, and two remote in California and Canada.
- Manage and resolve technical support tickets.
- Coordinate with suppliers for the acquisition and maintenance of IT equipment and services.
- Implement and monitor cybersecurity measures.
- Ensure the correct functioning of the company’s networks and systems.
Experiencia y requisitos
- Experience:
** Minimum 2 years in a similar role.
- High level of English.
- Live in Rosarito, Santa Fe or surroundings.
- Degree in informatics, computer sciences or related.
- Technical Skills: **
- Network management.
- Cyber security.
- Management of Office and ERP software.
- Additional Skills: **
- Ticket management.
- Supplier management.
- Sense of urgency.
Beneficios
- Utilidades garantizadas
- Servicios medicos en planta
- Transporte
- Comedor
- transporte
- caja de ahorro
- bonos anuales
- seguro de gastos médicos
- comedor
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How To Apply:
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Responsibilities:
*Responsibilities: *
- Manage and maintain IT infrastructure at three sites: one in-person in Rosarito, Mexico, and two remote in California and Canada.
- Manage and resolve technical support tickets.
- Coordinate with suppliers for the acquisition and maintenance of IT equipment and services.
- Implement and monitor cybersecurity measures.
- Ensure the correct functioning of the company’s networks and systems
** Minimum 2 years in a similar role.
- High level of English.
- Live in Rosarito, Santa Fe or surroundings.
- Degree in informatics, computer sciences or related.
- Technical Skills: **
- Network management.
- Cyber security.
- Management of Office and ERP software.
- Additional Skills: **
- Ticket management.
- Supplier management.
- Sense of urgency
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Graduate
Proficient
1
Rosarito, B.C., Mexico
